SOC Services India — 24/7 Managed Security Operations Centre

eShield Consulting provides managed Security Operations Centre (SOC) services for Indian enterprises that need continuous threat monitoring, rapid incident detection, and expert response — without the cost and complexity of building an in-house SOC team.

What Is a Managed SOC?

A managed SOC is a dedicated team of cybersecurity analysts monitoring your IT environment 24 hours a day, 7 days a week, using SIEM technology, threat intelligence feeds, and automated detection rules to identify and respond to security threats in real time. eShield’s SOC delivers MTTD (Mean Time to Detect) under 15 minutes and MTTR (Mean Time to Respond) under 60 minutes for critical incidents.

Our SOC Services in India

• 24/7 Continuous Monitoring — Real-time event correlation and anomaly detection across network, endpoint, cloud, and application layers
• SIEM Management — Deployment, tuning, and management of SIEM platforms (Splunk, IBM QRadar, Microsoft Sentinel, Elastic SIEM)
• Threat Detection & Hunting — Proactive threat hunting using MITRE ATT&CK framework to identify hidden threats
• Incident Response — Rapid containment, eradication, and recovery for confirmed security incidents
• Vulnerability Management — Continuous vulnerability scanning, patch tracking, and risk prioritisation
• Compliance Reporting — Monthly security reports aligned to ISO 27001, PCI DSS, CERT-In, and RBI cybersecurity reporting requirements

SOC-as-a-Service vs In-House SOC

Building an in-house SOC in India requires ₹2–5 crore annual investment (staff, SIEM licences, threat intelligence, infrastructure). eShield’s managed SOC delivers equivalent capabilities at a fraction of the cost, with immediate deployment, trained analysts, and no recruitment overhead. Most Indian SMEs achieve full SOC coverage within 2 weeks of engagement.

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Frequently Asked Questions — SOC Services India

What is the cost of managed SOC services in India?

Managed SOC services in India typically range from ₹2,00,000–₹8,00,000 per month depending on the number of log sources, endpoints monitored, incident volume, and response SLA requirements. eShield provides tier-based SOC packages scalable from 50 to 10,000+ endpoints. Contact us for a customised quote.

What is the difference between MDR and SOC-as-a-Service?

MDR (Managed Detection and Response) is a subset of SOC services focused specifically on endpoint threat detection and response, typically using EDR technology. SOC-as-a-Service is broader, covering the full security monitoring lifecycle across network, cloud, endpoint, and application layers with SIEM as the core technology. eShield offers both models and can tailor the service scope to your budget and risk profile.

SOC as a Service vs. In-House SOC

Building an in-house Security Operations Centre in India requires a minimum investment of ₹2 crore annually for a basic 3-analyst, 5×12-hour operation — including salaries, SIEM licensing, endpoint detection (EDR), UEBA, SOAR, and infrastructure. A fully staffed 24×7 SOC with six analysts, a threat intelligence feed, and incident response capabilities costs ₹5-8 crore annually. eShield SOC as a Service delivers the same capability at ₹15-40 lakhs per year depending on endpoints and log volume — a 60-80% cost saving with zero recruitment, retention, or tooling risk.

Technology Stack

eShield SOC operates on a defence-in-depth technology stack. SIEM: Microsoft Sentinel and Elastic SIEM for log correlation and UEBA. EDR: CrowdStrike Falcon and Microsoft Defender for Endpoint for endpoint telemetry. Threat Intelligence: integration with Recorded Future, VirusTotal Enterprise, and CERT-In threat feeds. SOAR: Palo Alto XSOAR for automated playbooks — reducing analyst toil on tier-1 alerts like phishing, malware detonation, and account lockouts. Network Detection: Zeek-based NDR for east-west traffic analysis and lateral movement detection. Vulnerability Management: Tenable.io integration for continuous asset risk scoring.

SOC Metrics and SLA

eShield SOC is committed to transparent performance metrics aligned with MITRE ATT&CK: Mean Time to Detect (MTTD) — target <15 minutes for critical severity alerts. Mean Time to Respond (MTTR) — target <30 minutes for critical, <4 hours for high. Mean Time to Contain (MTTC) — target <2 hours for ransomware-class incidents. False Positive Rate — target <10% after baseline tuning period (45 days). Alert Fatigue — all low-severity alerts auto-classified by ML before analyst review. Monthly performance reports are delivered with trend analysis and threat landscape context specific to your industry and geography.

SOC as a Service Pricing for Indian Organisations

eShield SOC as a Service is available in three tiers. Starter (up to 100 endpoints, 5 GB logs/day): ₹1,20,000/month — includes 24×7 monitoring, SIEM, EDR, and monthly reporting. Professional (up to 500 endpoints, 20 GB logs/day): ₹3,50,000/month — adds threat hunting, quarterly red team simulation, and a dedicated analyst. Enterprise (unlimited endpoints, custom log volume): custom pricing — includes full SOAR, threat intelligence feed, regulatory reporting (CERT-In, RBI), and on-site incident response. All tiers include a 30-day free trial period with no lock-in. Setup and onboarding typically completes within 2 weeks.

eShield SOC analysts are based in India and operate in IST time zones, ensuring cultural context for phishing lures, domestic threat actors, and regulatory communication timelines. We do not route Indian client data through foreign data centres — all log processing occurs within India, meeting CERT-In data localisation requirements.

Why Indian Organisations Need a SOC in 2025

India ranks among the top five most-targeted nations for cyberattacks globally. Financial services, healthcare, and manufacturing are the three most-targeted sectors. The average dwell time for a threat actor in an Indian enterprise network — the time between initial compromise and detection — is currently over forty days. A well-run SOC reduces this dwell time to hours or minutes by continuously correlating log data, network traffic, and endpoint telemetry against known threat indicators and behavioural anomalies.

The regulatory environment reinforces the need. RBI Cybersecurity Framework requires banks to maintain a security operations function with defined MTTD targets. SEBI Cybersecurity Circular mandates a Security Operations Centre or equivalent monitoring capability for stock exchanges and depositories. CERT-In Directions require incident detection and reporting within six hours — which is impossible without automated monitoring and a defined escalation path.

CERT-In Incident Reporting Integration

eShield SOC is integrated with the CERT-In reporting portal. When our analysts detect an incident that meets the CERT-In mandatory reporting threshold — such as ransomware, data breach, website defacement, compromise of critical systems, or malicious code propagation — we initiate the reporting workflow immediately. Our incident reporting team ensures the six-hour notification deadline is met, the incident report includes the required technical details, and your organisation has a documented compliance record. Many Indian companies face the six-hour deadline and have no process to meet it — eShield SOC eliminates this gap entirely.